How do I report a concern or error?
Please contact the pharmacy directly via phone or email. Our team stands ready to work with you.
What should I do if I am experiencing an adverse drug reaction?
If you are experiencing a medical emergency, please dial 911 immediately. If your reaction is not an emergency, please contact us to let us know your symptoms and we also recommend contacting your health care provider that prescribes your medications.
How do I dispose of medications that I no longer use?
Many pharmacies, including ours, provide anonymous medication disposal boxes. Feel free to bring your unused medications to the pharmacy for disposal.
What should I do if my prescription medication is recalled?
Please contact us if you believe that one of your medications may have been subject of a recall. In the event of patient-level recalls, our staff will contact you proactively.
How do I obtain medications not available at our pharmacy?
Some medications are only available via limited distribution at specific pharmacies around the country. Our team members will work directly with you to identify the appropriate source for any products that we are unable to supply.
How do I transfer a prescription to another pharmacy?
We're sorry you need to transfer a prescription. Please have the pharmacist from the receiving pharmacy contact us via phone to transfer the information.
How do I learn about prescription substitutions?
Contact our pharmacy team by phone or email.
How do I check on the status of a prescription?
Give us a call and our team members would be happy to assist you with your inquiry.
How do I access medications in case of an emergency or disaster?
In the case of an emergency or disaster, please attempt to contact us via phone. If we are unreachable, you may take your prescription bottle or packaging to any pharmacy and request an emergency supply. We maintain emergency operations between our different physical locations. You may also reach the on [...]
How do I obtain a refill?
Use our online refill system, RxLocal. Or feel free to contact us via phone or email.
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Refill a Prescription
Need a Prescription Refilled? Use our RxLocal Patient Portal.
