Kelley-Ross and Virginia Mason Win 2017 Qualis Health Washington Quality Award

Kelley-Ross Pharmacy GroupBlogKelley-Ross and Virginia Mason Win 2017 Qualis Health Washington Quality Award

FOR IMMEDIATE RELEASE                                                                                                                                                                                                     MEDIA CONTACT

Heidi Happonen


206.915.7551 (cell)



SEATTLE, Wash. – May 18, 2017 – Qualis Health recently announced Kelley-Ross Pharmacy Group as the winner of its prestigious Award of Excellence: Pharmacy. The first community pharmacy to ever win this statewide award, Kelley-Ross was recognized for a joint program it developed in partnership with Virginia Mason Medical Center’s Cardiology & Cardiothoracic Surgery.

“We are very excited to receive this recognition from Qualis Health,” Kelley-Ross CEO, Ryan Oftebro noted. “What makes this work important is the unique collaboration between a forward-thinking health system like Virginia Mason, and community-based pharmacists at our Clinical Pharmacy Institute. Partnerships like this are how we drive incredible outcomes and it is what the future of healthcare will look like.”

The joint program – Heart 2 Heart: Improving Outcomes and Decreasing Readmissions for Heart Failure Patients through Integrated Pharmacist Home Visit Model – focused on pharmacists home visits with patients who had moderate-to-severe heart failure. For three months following discharge, Kelley-Ross’s Clinical Pharmacy Institute (CPI) led monthly home visits with heart patients in addition to regular phone check-ins and follow-up visits with care providers at the Virginia Mason Heart Failure Clinic.

The national readmission rate for these kinds of patients is 24 percent. After three months collaborating on in-home pharmacist visits and , the Kelley-Ross pharmacists helped reduce Virginia Mason’s readmissions from 21 percent to 8 percent.

“Kelley-Ross deserves this recognition for the innovative partnership they’ve shown with this program,” said Anne Casey, administrative director, Virginia Mason Heart Institute. “Our shared focus on driving improved outcomes and creating new opportunities to serve the patient as a whole person made this program a phenomenal success that we can build upon moving forward.”

Qualis Health is one of the nation’s leading population health management organizations and this is the first time in the history of the Washington Quality Award’s that a community pharmacy group has won.

About Kelley-Ross Pharmacy Group (Kelley-Ross)

Kelley-Ross Pharmacy Group is a 92-year old company focused on delivering the best care using the most innovative tools to help people live better lives. Divisions and services of the company include long-term care, mail order, retail, incubator/think tank, compounding, and foundation (including the Health Information Network). Other services include: pre-HIV medication prevention (One-Step PrEP®), concierge travel clinic, the Naloxone emergency overdose program, and various in-home, non-dispensing clinical services. For more information, please visit kelley-ross.com.


Qualis Health Media Release



Kelley-Ross is an independently owned corporation operating 4 pharmacies in Seattle. Kelley-Ross provides a wide range of pharmacy services, including prescription dispensing, compounding, medi-set packaging, compliance packaging, long-term care facility services, consultant pharmacist services, immunizations and a variety of health screenings.

We provide Clinical Community Care. This means that our staff combines expert medication therapy management and clinical skills, with caring, patient centered pharmacy services. By using the triad approach – patient, provider and pharmacist – we can help patients maximize their healthcare resources while achieving optimal health outcomes.

Our high service level and commitment to problem solving has made Kelley-Ross the pharmacy of choice for patients and providers across the Northwest.