Frequently Asked Questions


Click on any of the frequently asked questions below to reveal the answer.

a-iconAdaptable. Bold. Smart. Adventurous. We are not a traditional pharmacy practice, and we are not a traditional program. This program is designed to challenge our resident, push their own limits, and think outside traditional practice. Our resident needs to be ready for this. What we do is exciting, we love to geek out over it, and our resident is part of that. We don’t just give our resident a few projects, we immerse them in our programs to create another integral member of our team. Our residents become leaders and innovators with not only Kelley-Ross, but pharmacy practice in general.

a-iconThe stipend starts at $59,000.

a-iconWe have a competitive benefit package available for our residents which includes:

  • Medical, Dental, Vision Insurance
  • Travel reimbursement
  • Sponsored convention travel
  • Paid parking (in Downtown Seattle!)
  • Retirement program available
  • Seven paid holidays and 1 personal day
  • Ten days paid time off

a-iconWe have chosen not to pursue ASHP-APhA accreditation as we believe in developing the standard for tomorrow rather than focusing on the standards of today. In addition, many of the accreditation standards do not apply to our program and we feel would actually be detrimental to our program and create unnecessary work. We believe in providing an experience that addresses all of the residents’ needs, including clinical development, project management, work-life balance, and leadership.

a-iconIt depends on the PGY-2 program. Most PGY-2 programs do require accredited PGY-1 program completion. If this is your plan, we may not be the right fit for you. However, if at completion of our program you wish to pursue a PGY-2 residency, we will work with you and the program of interest to ensure your candidacy for application.

a-iconOur residents staff eight hrs/week and one Saturday per month. This time is scheduled into your work-week, but can be flexible as needed to accommodate other programs and experiences.

a-iconInitial applications need to be received by December 31st. 


An application must include:

  • Three letters of recommendation (these may be sent in separately)
  • Curriculum vitae (CV) or Resume
  • Transcripts from pharmacy program (unofficial transcripts accepted)
  • One-page essay on your interest in the Kelley-Ross residency program

Other requirements for invitation to interview include:


  • Doctor of Pharmacy degree (or expected) from ACPE-accredited program
  • No significant, unexplained gaps in pharmacy training/practice
  • Demonstrated academic achievement and extracurricular activities that reflect the resident’s leadership potential and dedication to the practice of pharmacy.
  • Available for on-site interview
  • Licensed, or eligible for licensure in the State of Washington

Please note: We DO NOT accept PhORCAS applications.

In addition to transcripts from the school, please inquire if your school provides a letter detailing the grading system. Some schools will also provide information on course average percent as a measure of individual student performance. Please send this information in addition to your application materials. If your school does not provide this information, please let us know when you send in your application materials.

If your school does provide a GPA, then transcripts are all that will be needed.

a-iconThe Selection Committee, composed of the Residency Program Director (RPD), preceptors and current residents, conduct the on-site interviews of the applicants and complete the standardized rating form.

On-site interviews include:

  • Site tour
  • 1:1 time with the current resident
  • Three formal interviews with leaders in the department
  • 20-minute case study presentation and evaluation.

The selection group meets to review and discuss the preliminary ranking list. Candidates are ranked based on application score, interview performance, case study score and overall fit with the Kelley-Ross CPRP. The RPD makes the final decision regarding the rank order list. Candidates are contacted before the ASHP match deadline by the RPD if they have been selected for the residency program.

By accepting the residency position, the candidate agrees to not participate in the ASHP Pharmacy Resident Matching Program.

a-iconYes. We generally try to have our selection process completed a couple weeks before the match to allow for candidates to decide if they want to participate in the match or accept our programs offer. If a candidate accepts our offer, we expect to have a signed contract in place prior to the match.

a-iconYes, we will notify all candidates of their status prior to the match deadline.

a-iconYes. We typically present poster presentations at the WSPA Northwest Convention. Depending on project progress we may also present poster and podium presentations at the APhA Annual Meeting or NCPA Annual Meeting. We also may present at other non-pharmacy specific conferences as opportunities arise.

a-iconOur residency program is not officially affiliated with University of Washington. However, our residents are invited to precept and teach in clinical skills labs and have the option to earn their teaching certificate with the University of Washington.

Many Kelley-Ross pharmacists maintain clinical faculty appointments at the University of Washington School of Pharmacy. One of our principals, Ryan Hansen, serves full-time on the Faculty in the Pharmaceutical Outcomes Research and Policy Program. Dr. Hansen engages in research in community pharmacy practice as well as pharmacoepidemiology and health economics while mentoring students in both the clinical and graduate degree programs.

a-iconAnything and everything. We want them involved across our service lines, across our divisions, embracing the full spectrum of what it means to be a healthcare professional. Patient care, service development, precepting, business planning, staff development, leadership – it all happens in various capacities. Some examples of past projects our residents have done include:

    • Development of HIV-PrEP program 
    • In-home Medication Coaching  
    • Development of Hepatitis C Screening Program  
    • Development of Hepatitis C Treatment Program 
    • Community presentation opportunities 
    • Internal quality metric development 
    • MTM program management  
    • Precepting students at The University of Washington School of Pharmacy (UW SOP) skills lab, topic discussions, project development 
    • Developing a teaching philosophy and receiving a teaching certificate from UW SOP 
    • Coordination and development of Journal Club including CE credentialing for staff 
    • Tobacco Cessation Program development 
    • Incorporating spirometry and asthma/COPD assessment into community pharmacy practice 
    • Expanding Transition of Care initiatives  
    • Lactation Support Service development in Community Pharmacy Practice   
    • Quality improvement in documentation 
    • Develop medical billing strategies for community pharmacists 
    • Drug utilization reviews 
    • Presentations at local and state conferences 
    • Staff development through pharmacy month and various staff celebration events 

a-iconWe never know where opportunity will strike, and this is what you as the resident brings to Kelley-Ross. Your ideas, your insight, your boldness – that’s what we want. We can then combine your energy with ours. In the end, we brainstorm together to come up with a project that works with your interests and the interests of Kelley-Ross. Any project we do is designed to have a meaningful impact on our operations, and we are proud of that.

a-iconWorking through a multitude of preceptors and services, the resident sees a wide variety of conditions, medications, and patient attitudes. Our numerous unique partnerships with providers in the area will allow the resident to provide patient care working under collaborative practice agreements, integration with electronic health records, obtaining lab and point of care testing, following care plans, and communicating patient recommendations and information back to providers and patients. 

Specific clinical focus may include:

  • Senior Drug Education In-Home Medication Coaching
  • Travel Clinic services
  • One-Step PrEP Clinic
  • Take-Home Naloxone
  • One-Step Hep C Free Clinic
  • Specialty Compounding
  • Long Term Care Facility Patient Management

In addition, through providing patient education courses and precepting students, our resident will have the chance to teach and reinforce the skills that they develop over the course of the year.

a-iconWhile our program is very flexible and adaptable, a general outlook for the week may be something like this:

  • Two days patient care/clinical activities
  • One day staffing
  • One day project management/development
  • One day flex (leadership training, admin time, other training, etc.)

a-iconThis program rocks. We have incredible flexibility to meet our resident’s needs. We provide a diverse set of community locations and services to offer a wide variety of options and experiences for a resident. Our residents get involved in everything – business planning, clinical service delivery, dispensing, community outreach, consulting, compounding, you name it. We are committed to developing our residents as complete pharmacists (leadership, clinical skills, project management, and work/life balance) that can work in any environment.

a-iconWe do not offer inpatient experiences, so for a resident hoping for those options, we may not be able to accommodate.

a-iconYes. While our residency program runs (approximately) from July 1st until June 30th the following year, if a resident is available before the start date, they can start early as a grad intern at one of our locations. We recommend the early start option when possible. It allows for a more gradual acclimation period.

a-iconThe well-being of our residents is paramount. We are a family-owned company, and our resident is part of the family. Resident support begins the moment they start, as we discuss all of the resident’s goals, needs, wants, and everything that we’ll need to do to make them successful. Residents meet with the RPD every two weeks for briefings to discuss current project load, work/life balance, problems, solutions, ideas and anything else. Ownership also has discussions and check-ins with the resident throughout the year to assist in their development.

We also help residents get involved outside of Kelley-Ross. We help connect our resident to other programs in the area, we get our residents involved with outside groups (WSPA, WASHAA, etc.), and we help our residents immerse themselves in the global scope of healthcare.

Work hard. Play hard. We have fun. Whether it’s an informal chat over coffee, tickets to a Mariners game, or dinner at the owner’s house, we believe in fostering an environment where residents thrive professionally and personally. To best care for our patients, we need to also care for ourselves, and helping a resident maintain that work/life balance is crucial to our program.

a-iconThe resident is evaluated at one month, three months, six months, nine months, and twelve months. There are specific objectives that the resident is measured against. The objectives and criteria were adapted from the ASHP-APhA ResiTrack system. Resident progress is tracked throughout the year with specific, measurable objectives laid out, along with subjective feedback to aid in development.

a-iconYes. These are:

  • Patient Care
  • Project Management
  • Leadership
  • Process/System Management

a-iconPreceptor Statistics for 2020-2021:

  • Number of Pharmacist Preceptors: 15
  • Average years of Pharmacist Experience: 11 years
  • Percent Residency Trained: 47%
  • Percent Doctor of Pharmacy Degree: 100%
  • Percent w/Additional Certification (e.g. BCACP, CDE, CACP, etc.): 33%

Kelley-Ross is an independently owned corporation operating 4 pharmacies in Seattle. Kelley-Ross provides a wide range of pharmacy services, including prescription dispensing, compounding, medi-set packaging, compliance packaging, long-term care facility services, consultant pharmacist services, immunizations and a variety of health screenings.

We provide Clinical Community Care. This means that our staff combines expert medication therapy management and clinical skills, with caring, patient centered pharmacy services. By using the triad approach – patient, provider and pharmacist – we can help patients maximize their healthcare resources while achieving optimal health outcomes.

Our high service level and commitment to problem solving has made Kelley-Ross the pharmacy of choice for patients and providers across the Northwest.