Compounding Technician – Pharmacy Careers

Kelley-Ross Pharmacy GroupPharmacy CareersCompounding Technician – Pharmacy Careers

Interested in a career with the Kelley-Ross Pharmacy Group? We are so glad!

inset-photo-2As a member of our team, you become part of the fabric of our company.

If you’d like to submit a résumé or CV, please send it to careers@kelley-ross.com.  We will let you know it was received.

No placement agencies, please.

Kelley-Ross Pharmacy Group is looking for an experienced pharmacy technician for our Compounding division.

Qualified applicants should have a minimum 2 years experience in a compounding pharmacy or related field. Strong math and communication skills a must.

Kelley-Ross Pharmacy Group’s Compounding pharmacy is PCAB accredited and offers both sterile and non-sterile compounding services.

Job Description

Job Title: Compounding Pharmacy Technician

Job Classification: Technician 1

Division: Kelley-Ross Compounding Pharmacy

Reports To: Pharmacy Manager, Pharmacist-In-Charge (PIC)

Revision Date: 12.14.2013 (RO)



All Pharmacy Technician functions shall be performed under the direct and immediate supervision of a licensed pharmacist. The following duties and responsibilities shall be performed in compliance with all current pharmacy Standard Operating Procedures (SOPs), rules and regulations:


Compounding Technician Duties

  • Prepare compounds in accordance to USP standards, including chapters 795 and 797
    • Non-Sterile compounding in accordance to USP chapter 795
      • Pulling/putting away manufactured medications and chemicals
      • Counting/pouring/mixing/weighing/affixing labels/taping
      • Proper use of personal protective equipment (PPE) as according to current SOPs and hazardous drug control plan (HDCP)
      • Proper operation and maintenance of all compounding equipment (mortar and pestles (manual and electronic), capsule machine, ointment mill, and biosafety (class 1) cabinets
      • Maintenance of logs: freezer, balance calibrations, sterile hood, humidity, filter logs, environmental monitoring logs, and temperature logs
      • Glassware and equipment washing and proper waste removal (reduces fine particulate exposure) according to current SOPs and HDCP
    • Sterile-Compounding in accordance to USP chapter 797
      • Proper operation of Simplifi797 (quality monitoring software)
        • Maintenance of logs: freezer, balance calibrations, sterile hood, humidity, filter logs, environmental monitoring logs, and temperature logs
      • Possible operation and maintenance of compounding aseptic isolators (CAIs), laminar air flow workstation (LAFW) and biosafety (class 2) cabinets
    • Proficient operation of PK Compounding software
      • Labeling/bar-coding inventory according to current SOPs for PK software
    • Proper general lab maintenance and cleanup per SOPs


Technician Standard Duties

  • Expedites prescription processing by performing all duties necessary and allowable, by Standard of Practice or law
    • Receives new and refilled prescriptions from customers and/or prescribers for filling
    • Verifies name, DOB, and address (if applicable) of the person the new prescription is to be filled for, as well as, legibility of the prescriber’s name
    • Obtains from the prescription files those prescriptions, which have been requested to be refilled
    • Prepares and types labels for new/refill prescriptions
    • Process cash register transactions
    • Opens and closes the cash register at the beginning and end of the day
    • Packages prescriptions appropriately for mail and/or delivery as necessary
    • Arranges customer consultations with Pharmacist
    • Procures signatures from customers for all prescriptions received
    • Handles non-professional phone calls to/from:
      • Patients requesting prescription refills
      • Provider’s office requesting refill authorization or patient demographic information
      • Public concerning price information
      • Public concerning business hours or types of services offered
      • Patients regarding quantity of refills available
      • Vendors regarding ordering drugs and supplies
      • Handles all calls with excellent customer services skills, directs to Pharmacist, when appropriate, such as new prescriptions, questions about medication and any other situation requiring professional judgment or discretion.
    • Returns phone calls promptly and contacts patients as required on insurance issues
    • Completes and processes third-party documents.
    • Completes Prescription Monitoring Program (PMP) reporting
    • Completes Pharmacy Quality Commitment (PQC) reporting
    • Complies with all aspects (including receiving, storage, dispensing/compounding, disposal) of Hazardous Drug Control Plan (HDCP).
    • Files patient profiles and prescriptions as necessary
    • Ensures pharmacy is adequately stocked with vials, labels and other pharmacy supplies to ensure efficient daily operation.
    • Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy
    • Checks items for appropriate Expiration or Beyond Use Date (BUD)
    • Places incoming drugs on stock shelves or in refrigerator, when required
    • Checks stock to remove outdated items, as often as deemed necessary by the PIC
    • Cleans pharmacy shelves and work areas and maintains entire premises according to current SOPs
    • Other duties as assigned


The pharmacy Technician SHALL NOT Perform duties reserved for the pharmacist , such as:

  • Counseling patients
  • Consultation with providers
  • Taking new prescriptions or changes to existing prescriptions
  • Final check
  • Any other functions requiring discretionary judgment reserved by a pharmacist

Certificates, Licenses, Registrations –

  • WA state pharmacy technician license, including all required Continuing Education (CE)




Training and Competency assessment shall be performed and documented in accordance with current pharmacy SOPs



This job has no supervisory responsibilities



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience – High school diploma or equivalent. Passed a Washington state board of pharmacy approved technician training program.1 year experience working in a compounding pharmacy; compounding and typing prescriptions is preferred.


Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively to customers or employees of organization.
Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. A strong understanding of basic Algebraic principals is preferred.


Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Computer Skills – To perform this job successfully, an individual should have knowledge of pharmacy software. Experience with PK Compounding Software is ideal. Office is not required, but will improve chances for success in this position.


Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl, work with mortar and pestles, and syringes. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.


Work Environment – The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.



Analytical – Uses intuition and experience to complement data


Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


Technical Skills – Strives to continuously build knowledge and skills; Shares expertise with others. Is accurate when typing and filling prescriptions. Proficient at compounding a wide range of medications and various dosing forms.


Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.


Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.


Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.


Written Communication – Writes clearly, informatively, and concisely; Able to read and interpret written information.


Teamwork – Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit.


Business Acumen – Conserves organizational resources


Diversity – Demonstrates knowledge of EEOC policy; Shows respect and sensitivity for cultural differences; Supports affirmative action and respects diversity.


Ethics – Treats people with respect; Works with integrity and ethically; Upholds organizational values.


Organizational Support – Follows policies and procedures; Supports affirmative action and respects diversity.


Planning/Organizing – Uses time efficiently


Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration, regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality.


Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.


Adaptability – Able to deal with frequent change, delays, or unexpected events


Attendance/Punctuality – Is consistently at work and on time


Dependability – Follows instructions, responds to management direction


Initiative – Asks for and offers help when needed



The preceding Job Description may be modified at any time by management to reflect the changing needs of the practice site.



Kelley-Ross is an independently owned corporation operating 4 pharmacies in Seattle. Kelley-Ross provides a wide range of pharmacy services, including prescription dispensing, compounding, medi-set packaging, compliance packaging, long-term care facility services, consultant pharmacist services, immunizations and a variety of health screenings.

We provide Clinical Community Care. This means that our staff combines expert medication therapy management and clinical skills, with caring, patient centered pharmacy services. By using the triad approach – patient, provider and pharmacist – we can help patients maximize their healthcare resources while achieving optimal health outcomes.

Our high service level and commitment to problem solving has made Kelley-Ross the pharmacy of choice for patients and providers across the Northwest.